Investor Protection
What should I check when dealing with a sales agent or broker?
A versão em português desta página está em preparação. Por enquanto, o conteúdo é exibido em inglês.
Sales agents and brokers must display a sign or show a credential indicating that they are an agent or broker, so it is a good idea to check this first to determine whether they are registered before dealing with them.
Agents and brokers are in principle prohibited from receiving investment money or insurance premiums directly from consumers, re-delegating agency or brokerage work to third parties, or receiving money or goods from the direct seller beyond the prescribed fees. If you receive such a request, stop the transaction and check with the financial company concerned.
This answer is general financial information as of 14/10/2026, not investment advice. Rules and tax rates change, so please also check the latest guidance from the source institution.